Demand for Refund -- Caroline Letkeman

13 Nov 2001

Caroline Letkeman <carolinel@telus.net>

Caroline Letkeman
carolinel@telus.net
November 13, 2001

David Miscavige
Religious Technology Center
1710 Ivar Avenue, Suite 1100
Los Angeles, California 90028
E-Mail: info@scientology.net (Please forward)

Dear Mr. Miscavige:

This is a request for a refund of all money I paid any Scientology organization or entity for any service from 1975 to the present. According to my calculations, I paid a total of $61,500 to your organizations, as follows:

Church of Scientology of British Columbia (1975-2001)...CDN $10,225/USD $7,000

American Saint Hill Organization (ASHO) (1978-2001)...USD $2,000

Foothills Mission (ca 1985)...USD $500

Flag Service Organization (1988-2001)...USD $50,000

International Association of Scientologists (IAS) - 2001)...USD

$2,000 (Lifetime Membership)

Total...USD $61,500

According to L. Ron Hubbard's policy, it is command intention to "promptly and immediately cause to be refunded every penny of the money paid by any person who was dissatisfied with his or her processing." -- HCO PL 23 October 1963 REFUND POLICY © 1963 L. Ron Hubbard

This refund policy was broadened by Hubbard to apply to not just processing, but to all Scientology services. He wrote, e.g., "No refund may be applied for successfully after three months from the end of the last service rendered." -- HCO PL 1 August 1966 REFUND ADDITION © 1966 L. Ron Hubbard.

I am completely dissatisfied with all services I have ever taken in Scientology, and wish to let this letter serve as my demand for a full and complete refund. My last service was at the Vancouver Organization (CSBC) on Sunday, November 11, 2001.

Included in the table above is an entry in the amount of $2,000 for IAS Lifetime Membership. I recognize that the IAS membership is not a "service;" nevertheless, I believe a refund of the full amount I paid for such "Lifetime Membership" is warranted as well. The act of demanding a refund will cause all Scientology organizations to refuse to train or process me at any time in the future. (Ref. HCO PL 23 October 1963 REFUND POLICY © 1963 L. Ron Hubbard) Thus my "Lifetime Membership" will not be a membership at all, and in that I am completely dissatisfied.

As I am completely dissatisfied with all my services, and as I am confident that this dissatisfaction is permanent and will remain in effect up to and including the end of this lifetime, I will also never be able to receive any of the discounts I paid for and am promised as an IAS member. This too is completely dissatisfying to me.

I am sending copies of this letter to the various Scientology organizations where I paid for services and which must participate in this refund demand. I'm writing directly to you, Mr. Miscavige, so that this refund process goes expeditiously and in accordance with the stated command intention of L. Ron Hubbard. (Ref: HCO PL 23 October 1963 REFUND POLICY © 1963 L. Ron Hubbard), since you are in a managing position over all the organizations or entities involved.

In advance of the suggestion, please be advised that I will not submit to any further handlings by Scientologists, as I am dissatisfied with all handlings I have ever received at any Scientology organization. I will not go into any Scientology organization nor will I do any routing form as a condition for your refund of my money.

I look forward to your prompt handling of my refund.

Sincerely,

Caroline Letkeman

Copies to:

Church of Scientology of British Columbia
401 West Hastings Street
Vancouver, British Columbia
Canada V6B 1L5
E-mail: churchofscientologyvancouver@telus.net

American Saint Hill Organization
1413 L. Ron Hubbard Way
Los Angeles, CA 90027
E-Mail: asho@earthlink.net

Church of Scientology Flag Service Organization
210 South Fort Harrison Avenue
Clearwater, FL 33756
E-Mail: flagserviceorg@earthlink.net

International Association of Scientologists
Saint Hill Manor
East Grinstead, West Sussex
England RH19 4JY
E-Mail: info@scientology.net

US IAS Members Trust
1311 N. New Hampshire Avenue
Los Angeles, California 90027
E-Mail: info@scientology.net

Church of Scientology Mission of The Foothills
2254 Honolulu Avenue
Montrose, CA 91020
E-mail: cofsfoothillmission@earthlink.net

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